Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1 to 3 business days after receiving your order confirmation email.
You will receive another notification once your order has been shipped.
Please note that orders are not processed, shipped, or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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United Kingdom: 3–7 business days
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Europe: 5–12 business days
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United States & Canada: 7–15 business days
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Rest of the world: 10–20 business days
Delivery times are estimates and may vary depending on your location and carrier availability.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
Tracking information may take up to 48 hours to become available after the package is dispatched.
If you haven’t received your tracking number within 3 days of receiving your shipping confirmation, please contact us at ukstore277@gmail.com.
Shipping Address
Please make sure all shipping information is correct before finalizing your purchase.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you realize there is an error in your address after placing the order, contact us as soon as possible at ukstore277@gmail.com so we can try to correct it before shipment.
Customs, Duties, and Taxes
We are not responsible for any customs duties, import taxes, or additional charges that may apply to international shipments.
All fees imposed during or after shipping are the responsibility of the customer.
Delays and Lost Packages
We are not liable for delays caused by the shipping carrier, weather conditions, or customs inspections.
If your package appears to be lost or significantly delayed, please contact us at ukstore277@gmail.com — we will help you locate your order and open a claim with the carrier if necessary.
Incomplete or Damaged Deliveries
If your order arrives damaged, please contact us immediately with photos of the package and items.
We will evaluate the situation and offer a replacement or refund if applicable.
Questions
If you have any questions about shipping or delivery times, feel free to reach out at ukstore277@gmail.com