Shipping policy

SHIPPING POLICY Last updated: April 2026

Processing Time All orders are processed within 1–3 business days after payment confirmation. You will receive a notification once your order has been dispatched. Orders are not processed on weekends or public holidays.

Free Worldwide Shipping We offer free shipping on all orders, worldwide. No minimum order required. Shipping costs will always be £0 at checkout regardless of your location.

Estimated Delivery Times United Kingdom: 5–10 business days Europe: 7–15 business days Rest of the world: 10–20 business days

Delivery times are estimates and may vary depending on your location and carrier availability. If you experience a significant delay, please contact us.

Order Tracking All orders include tracking. Once your order ships, you will receive a tracking number by email. Tracking updates may take up to 48 hours to appear after dispatch. If you have not received your tracking number within 3 days of your dispatch confirmation, please contact us at support@brithom.com.

Customs, Duties and Taxes Brithom is not responsible for any customs duties, import taxes or additional charges that may apply to international shipments. All such fees are the responsibility of the customer.

Damaged or Lost Orders If your order arrives damaged or appears to be lost in transit, please contact us at support@brithom.com with your order number and photos where applicable. We will arrange a replacement or issue a refund.

Contact Email: support@brithom.com | Phone: +44 20 3996 2951 Brithom Ltd, 71–75 Shelton Street, Covent Garden, London, WC2H 9BH, United Kingdom